We believe that people need not just a great home, but a great community to truly thrive. So alongside our ‘day job’ of providing and maintaining more than 10,500 homes we invest people, time and money in the communities where our customers live.

Lots of our customers and countless local community groups of all shapes and sizes also believe in the power of community and join forces with us to help our little bit of the world to be a better place.

This year we’ve restructured our former Neighbourhoods team to create a brand new Communities team to help shift our focus towards getting out and about to engage with and support customers and their communities. The results of this change are already bearing fruit. Why not check out some of the examples below to find out where we’ve made a positive difference in partnership with local people. 

This year we...

Rehoused people affected by flooding in Ironville...

...and embarked on a programme of repairs after the waters had receded for...

18 households

Took part in the Great British Spring Clean....

...helping remove rubbish from our customers' neighbourhoods - enough to fill...

10 black bags

Hosted estate walkabouts...

...giving customers and communities a chance to show us how we could improve in more than...

60 areas

Offered intensive support to customers...

...who were struggling and at risk of losing their homes. Altogether we helped...

838 customers

Find out more...