To have happy customers, you have to have happy colleagues. That’s why we’re committed to investing in our team members, whether that’s putting them through our own in-house development programme ‘The Leadership Academy’ or offering time off from the usual day job to volunteer in our ‘Futures in the Community’ work.
By giving colleagues these opportunities, it helps build up an inclusive and values-based culture that engages and empowers our people to better meet the needs of our customers and the organisation.
This year also saw us have our first all-staff event in over seven years, lots of health and wellbeing initiatives, several award nominations and wins, and the amazing news that we’d retained the highest Platinum status from Investors in People.
Find out more about how colleagues have been thriving below.
This year we...
Invested in our people's mental health...
... by taking our number of Mental Health First Aiders up to...
Helped promote leadership skills...
... with the number completing our Leadership Academy reaching...
Supported the next generation into work...
... by hiring apprentices, graduates and trainees, making up...
Increased our equity, diversity and inclusion...
... with an increased assessment score up...
